Yes, we sure do! We ship all over the world, bringing Mugi magic internationally. As for fees, they vary depending on your order and location. But don't worry, we'll make sure to find the best option for you.

We want every sip to be joyful, so if your Mugi doesn't bring a smile to your face, you can send it back within our 14-day policy, as long as you haven't used it. All engraved mugs are non-refundable and non - exchangeable.

For local orders, get ready to sip in style within 6 hours with our same-day delivery for any orders made between 8 am and 5 pm. Otherwise, your order will be delivered next day.

For orders made to Ali Al Salem and Sabah Al Ahmed, delivery will be on Thursdays and Sundays only.

International orders may take a bit longer, up to 3 working days, but rest assured, your Mugi is on its way!

Sorry, Mugi prefers to stay away from those hot spots and bubbly adventures. It's all about the gentle hand wash for our beloved Mugi to keep it looking brand new!

Absolutely! They were designed to go with you everywhere, seamlessly fitting into your lifestyle and ensuring you always have your trusted companion by your side!

While it's not 100% leak-proof, Mugi is built tough to handle life's little accidents. Just remember to keep it upright to avoid any spills!

Absolutely! Mugi loves both hot and cold beverages alike, showcasing its true charm in ensuring every sip is as refreshing or comforting as you desire.

Yes, indeed! We take great care in ensuring that Mugi is free from harmful chemicals like BPA, so you can sip with peace of mind.

Sorry, text customization is limited to one designated location on the Mugi. You can engrave any name or number in English or Arabic in one color and one font. Unfortunately, emojis or image can not be engraved.